At f99, we believe betting on cricket and your favourite sports should be fun — full stop. The moment it stops being fun, something needs to change. That's why f99 has built a full set of responsible gaming tools directly into the platform, so every player in Bangladesh can stay in control of their time and money, no matter what.
Minimum age to register and play on f99
Self-exclusion activated within 24 hours
Cost to use any responsible gaming tool on f99
Days a week f99 support is available to help
Every tool below is built into your f99 account and available for free. You do not need to contact support to use them — just log in and go to your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your f99 account. Limits take effect immediately when you reduce them. Increases require a 24-hour cooling-off period so you cannot act on impulse.
Set a maximum session length on f99. When your time is up, f99 will alert you and give you the option to log out. This is one of the simplest ways to make sure your betting stays within a healthy time boundary.
f99 can display your net betting position at regular intervals during your session — every 30, 60, or 90 minutes. Seeing your real numbers in black and white is one of the most effective ways to stay grounded while playing.
Need a short pause without committing to a full self-exclusion? f99's Take a Break feature lets you suspend your account for 24 hours, 7 days, or 30 days. During this period, you cannot log in, deposit, or place bets on f99.
If you feel you need a longer break from f99, self-exclusion lets you lock your account for a period of your choosing — from 30 days up to permanent exclusion. Once active, self-exclusion cannot be reversed for the chosen period.
Set a cap on how much you are willing to lose in a given period on f99. Once your loss limit is reached, f99 will prevent further betting until the limit period resets. This tool puts a hard floor under your losses.
Betting on cricket, football, or casino games on f99 is meant to be a form of entertainment — something you do for the thrill of the game, not as a way to make money or escape from problems. The reality is that for most f99 players in Bangladesh, that is exactly what it is: a fun way to add some extra excitement to a match or a session.
But f99 also knows that for a small number of players, gambling can become a problem. It can start gradually — a few extra bets here, a slightly bigger deposit there — and before long it can affect your finances, your relationships, and your mental health. f99 takes this seriously. Responsible gaming is not just a legal checkbox for us; it is a genuine commitment to the wellbeing of every player on the platform.
That is why f99 has invested in building responsible gaming tools that are easy to find, easy to use, and genuinely effective. We want every f99 player to be able to enjoy the platform on their own terms, with the confidence that there are guardrails in place if they ever need them.
f99's commitment: f99 will never send promotional offers to players who have activated responsible gaming tools or who have contacted support about gambling concerns. Your wellbeing always comes before our marketing.
All of f99's responsible gaming tools are available directly from your account settings. You do not need to call anyone or fill out a form. Here is how to access them:
Go to f99-f99.net and log in with your registered mobile number and password.
Tap or click on your profile icon in the top right corner of the f99 platform and select "Account Settings".
Find the "Responsible Gaming" section in your account settings. All available tools — deposit limits, session limits, reality checks, take a break, and self- exclusion — are listed here.
Select the tool you want, enter your preferred limit or duration, and confirm. Restrictions take effect immediately. Increases to limits require a 24-hour review period.
If you cannot find a tool or need help activating self-exclusion urgently, contact f99 support via live chat at any time. Our team will assist you without judgment, any day of the week.
Important: Reducing a deposit limit or activating a break takes effect instantly on f99. However, increasing a limit or removing a restriction always requires a mandatory 24-hour waiting period. This is intentional — it gives you time to reconsider.
Problem gambling does not always look the way people expect. It rarely starts with someone losing everything overnight. More often it builds slowly, and the person affected is often the last to notice. f99 wants every player to be aware of the warning signs so they can act early if needed.
The following are common signs that gambling may be becoming a problem. If several of these apply to you, it is worth taking a step back and using one of f99's responsible gaming tools, or speaking to someone you trust.
Recognising these signs in yourself takes honesty and courage. If you see yourself in this list, please use f99's self-exclusion tool or contact our support team. There is no shame in asking for help — it is the smartest move you can make.
Most f99 players never develop a gambling problem. But even healthy bettors benefit from a few simple habits that keep things in perspective. Here are f99's top tips for responsible gaming:
f99 operates a strict 18+ policy. No one under the age of 18 is permitted to register an account, deposit funds, or place bets on f99-f99.net. This is non-negotiable and is enforced through our identity verification process at registration.
Every new f99 player is required to verify their age and identity before they can make a deposit or withdraw winnings. f99 uses a combination of national ID verification and document checks to confirm that all players meet the minimum age requirement.
If f99 has reason to believe that an account is being used by someone under 18, that account will be suspended immediately pending investigation. Any funds in the account will be held until the investigation is complete.
Parents and guardians: If you share a device with a minor, please ensure that your f99 account is protected with a strong password and that you log out after every session. If you believe a minor has accessed your f99 account, contact [email protected] immediately.
Self-exclusion is the most powerful responsible gaming tool available on f99. When you self-exclude, your f99 account is locked for the period you choose. You will not be able to log in, deposit, or place bets during that time. f99 will also stop sending you any promotional communications for the duration of your exclusion.
Self-exclusion options on f99 include:
Once self-exclusion is activated, it cannot be reversed before the chosen period ends. This is by design — it protects you from making impulsive decisions to return to f99 before you are ready. After the exclusion period ends, you will need to contact f99 support to reactivate your account, and there is a mandatory 24-hour cooling-off period before access is restored.
How to self-exclude: Log in to your f99 account, go to Account Settings, select Responsible Gaming, and choose Self-Exclusion. Select your preferred duration and confirm. Your account will be locked within 24 hours. For urgent cases, contact f99 live chat for immediate assistance.
Tick any statements that apply to you right now. Be honest — this is just for you.
Chasing losses — placing more bets to recover what you have already lost on f99.
Losing track of time — spending hours on f99 without realising how long has passed.
Hiding your betting — not telling family or friends how much time or money you spend on f99.
Betting to cope — using f99 to escape stress, sadness, or difficult situations.
f99 support is available 7 days a week. If you are worried about your gambling, reach out — no judgment, just help.
Live chat available 24/7 on f99-f99.net
f99 is built for players who love cricket and sports betting. Register today, set your limits from day one, and enjoy the platform knowing that f99 has your back every step of the way.
18+ only. Gambling can be addictive. Please play responsibly. Learn more